Welcome to Treasure International Gift Shop! By accessing or using our website, services, or physical store located at Signature Mall, 2nd Floor, Mombasa Road, Nairobi, Kenya, you agree to comply with the following Terms & Conditions. Please read them carefully.
Treasure International Gift Shop ("we", "our", or "us") provides curated gift items, home and furniture products, and beauty & wellness services both online and in-store. These terms govern your use of our services and website.
You must be at least 18 years old or have the involvement and consent of a parent or guardian to make purchases or book services from our store.
All products are subject to availability.
Prices are listed in Kenyan Shillings (KES) or USD (for international customers) and are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service at any time.
We accept cash, M-PESA, debit/credit cards, and secure online payments.
Orders are confirmed upon successful payment.
Customized or personalized items may require full payment before processing.
We offer local delivery within Nairobi and selected areas across Kenya.
Delivery fees are calculated based on location and size of the product.
Estimated delivery time is 2–5 working days.
We are not responsible for delays caused by courier services or incorrect delivery details.
Return or exchange is accepted within 7 days of purchase for eligible items in original condition, with proof of purchase.
No returns on beauty clinic services, personalized gifts, or clearance items.
Delivery and customization fees are non-refundable.
All appointments require advance booking.
Late arrivals (beyond 15 minutes) may result in rescheduling.
Cancellations must be made at least 24 hours in advance to avoid charges.
All content, including images, product descriptions, logos, and branding, is the property of Treasure International Gift Shop and is protected by copyright laws. Unauthorized use is strictly prohibited.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. We make no guarantees about product suitability for specific personal or medical use.
Your personal information is kept secure and is used only for fulfilling orders and improving customer experience. Please refer to our Privacy Policy for more details.
These Terms & Conditions are governed by the laws of Kenya. Any disputes shall be subject to the jurisdiction of the courts of Nairobi.
For questions or concerns, please contact us at:
📞 +254 718 572576
📧 info@treasuregiftshop.co.ke
🏢 Signature Mall, 2nd Floor, Mombasa Road, Nairobi, Kenya